In late 2021, Mark from San Diego and his wife were flying home on British Airways premium economy from Split, Croatia, via London and Dallas, but missed a connection. They were rebooked in economy on Virgin Atlantic and tried for two years to get reimbursed when finally, in December 2023, they were told they had…
David Autor seems an unlikely A.I. optimist. The labor economist at the Massachusetts Institute of Technology is best known for his in-depth studies showing how much technology and trade have eroded the incomes of millions of American workers over the years. But Mr. Autor is now making the case that the new wave of technology…
Before the Balenciaga show, Demna, the mononymic creative director of the brand, went shopping. Specifically, he bought 800 different objects on eBay, which he haunts for the porcelain figurines, lace napkins and antique fabrics he collects. But he didn’t buy the 800 pieces for himself: He bought one for each guest at his show. The…
As a personal assistant to a well-to-do retiree, Nora Szigeti is tasked with much of the usual fare: managing a calendar, booking travel, running errands. But after her 70-year-old boss recently came across an Instagram post shared by the account Class of Palm Beach, which documents outfits people have worn around that wealthy town, she…
